Talksure Internships for Graduate Students 2024

Job Overview

Talksure is thrilled to offer its Internship Program for Graduate Students in 2024, providing an exceptional opportunity to gain hands-on experience in a leading call center and customer service management company. This internship is tailored for recent graduates eager to apply their academic knowledge in a professional setting, learn about the dynamic world of customer interactions, and contribute to impactful business solutions.

Position Purpose

The purpose of the Talksure Internship Program is to offer recent graduates practical experience in customer service operations, business development, and operational management. Interns will gain valuable industry insights, develop professional skills, and contribute to projects that drive customer satisfaction and business growth.

Duties and Responsibilities

• Support daily operations by assisting with customer service processes, data entry, and system management.
• Participate in training sessions to understand Talksure’s services, tools, and operational procedures.
• Contribute to project work, including process improvements, customer satisfaction initiatives, and operational efficiencies.
• Analyze customer feedback and performance metrics to help improve service delivery and business strategies.
• Assist with preparing reports, presentations, and documentation for internal and client use.
• Collaborate with team members on various assignments, ensuring timely and high-quality completion.
• Provide administrative support, including scheduling, organizing files, and handling communications.

Education

• Recently graduated with a degree in Business Administration, Management, Marketing, Communications, or a related field.

Experience

• Previous work or internship experience in a customer service or business environment is beneficial but not required.
• Demonstrated academic performance relevant to the internship position.

Skills

• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Analytical and problem-solving abilities.
• Ability to work both independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Enthusiasm for learning and a proactive approach to tasks.

Beneficiaries Of The Internship Programme

The Talksure Internship Program benefits recent graduates by providing them with practical experience in customer service and business operations, enhancing their professional development and career prospects. Talksure benefits from the fresh perspectives and innovative ideas that interns bring, contributing to the company’s efforts to enhance customer experience and operational excellence.

How to Apply

To apply for the Talksure Internship Program for 2024, please visit the Talksure careers page on our website and complete the online application form. Make sure to upload your most recent CV, a cover letter outlining your interest in the internship and how your academic background aligns with the role, and your latest academic transcript.